TERMS & CONDITIONS

Interpretation

The following definitions and rules of interpretation shall apply in these conditions:

“Centre” means Galway Bay Sailing Club, Renville, Oranmore, H91 W678

“Contract” means the contract between the centre and the customer for the provision

of services.

“Customer” means any person, company, firm or any other legal entity, including any

employees, agents or subcontractors which places an order or purchases a service

from the centre.

“Service” means any course, product, service or facility offered by the centre to the

customer.

Payment

Courses must be paid for in full at the time of booking.

The centre reserves the right to cancel any booking without prior notice if full payment has not been made in accordance
with these conditions.

Cancellations

All cancellations made by the customer must be made via email or phone.

Cancelations made up to 4 weeks prior to the course commencement will be refunded in full.

Cancelations made in the window between 4 weeks and the final week before commencement will receive a 50% refund.

Customers are advised to insure against and check whether their own personal insurance policy provides cover against certain unavoidable cancellations.

Should a customer wish to reschedule due to personal circumstances, a rescheduling fee of €50 will apply.

The centre reserves the right to cancel any booking at any time without prior notice where we believe on reasonable grounds that this is necessary due to unsuitable conditions.

Cancelling a booking should not be confused with the need to reschedule due to weather. Where a lesson is rescheduled, this does not count as a cancellation.

Non-attendance at a course or leaving during a course will result in the entire fee tendered being forfeited.

Safety

Safety is of paramount importance on all of the centre’s courses. Watersport activities are, by their very nature hazardous and customers and their guardians must accept that there are risks and the inevitable bumps and scrapes.

The customer must comply with all safety and general instructions given by the centre’s staff.

Health

Customers participating in courses at the centre must expect to be involved in adventurous and strenuous activity.

Customers must be in general good health and must satisfy themselves that the activity is within their abilities.

The customer must make a true and accurate declaration of their health when booking and must make the centre aware of any medical conditions they have. The centre reserves the right to refuse or cancel a booking on medical grounds.

Medical Attention

The customer will permit basic First Aid to be administered by a suitably qualified member of staff as considered necessary or by a qualified medical practitioner.

The customer authorises a qualified medical practitioner to provide emergency treatment or medication if necessary.

Complaints

If the customer encounters an issue with regard to the services being provided by the centre, they should notify the Centre Manager immediately in writing.

The centre will endeavour to resolve a problem as soon as possible.

Weather

The Galway Bay Sailing Club endeavours to go sailing in a wide range of weather conditions.

Unfortunately if we are not for safety reasons able to sail in certain wind conditions. We cannot take responsibility for the weather conditions on the day and cannot make refunds for sailing time lost due to weather, we do endeavour to arrange an appropriate catch-up session for this.

Unruly Behaviour

Customers are required to have consideration for others at the centre.

If in the centre’s reasonable opinion, the customer or any member of their party is behaving or likely to behave in such a way as to cause danger, upset or distress to any third party or damage to property, the centre is entitled without prior notice to expel the customer immediately.

No refunds will be made and customers are liable for any damage caused or subsequent loss of revenue .

Child Safety

Adults including participants, members, parents and visitors are not allowed into the main changing rooms when in use by juniors as part of our legal compliance with for Child Safety requirements

Adults will be provided with alternative facilities during this time.

If in doubt then please seek advice from your course instructor

Intellectual Property

The copyright and all other intellectual property rights in the products and services shown in the centre’s brochures, website and other materials shall at all times remain the property of the centre.

Photographs

Photographs taken on the centre’s courses may appear in our brochures and marketing materials.

If a customer does not wish to be photographed this should be raised with the principal in writing.

Mobile Phones, Cameras and other Digital Technologies

The use of Mobile Phones, Cameras and other digital technologies are strictly prohibited in all changing rooms including shower and toilet areas. Inappropriate use of such technologies may result a person or persons been removed from the course and or a complaint been forwarded to An Garda Siochana.

Data Protection

Personal information requested by the centre at the time of booking or any subsequent information is held in its original form and on computer.

The centre is the DataController for the purposes of the Data Protection Act 1988 and will process your data in accordance with the act.

The centre will not divulge your information onto Third Parties.

By providing us with your information to process a booking, you agree that your personal information can be:

Held and accessed by the centre’s authorised staff
Used to contact you in the future either by email or post to send you e-news and general information.

You can exercise the right to opt out of e-news by sending an email with the subject “UNSUBSCRIBE” to info@gbsc.ie or the link provided on any such emails or newsletters.

Circumstances Beyond our Control

The centre shall have no liability to the customer under the contract if it is prevented from or delayed in performing its obligations under the contract or from carrying on its business directly or indirectly by any acts, events, omissions or accidents beyond its reasonable control, unusually severe weather or default of suppliers or subcontractors.

Equipment

The centre reserves the right to provide sailing craft other than those specified at time of booking.

Rights of Third Parties

A person who is not a party to this agreement (except where applicable) shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999.